Agency | LevelUp | Mobile Ordering, Restaurant Loyalty, Customer Engagement, and CRM

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Delight your customers

with a digital extension of your brand

Understand your customers

and develop 1:1 relationships at scale

Reward your customers

with targeted and personalized incentives

Request a demo

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Restaurants leading the way

Learn how the industry’s leading brands partner with LevelUp to take their customer experience to the next level.

Tropical Smoothie Cafe

Make informed business decisions with LevelUp’s powerful analytics engine. Boost customer engagement by truly segmenting and customizing your marketing campaigns.

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Pret A Manger

Customize your loyalty programs and ensure your customers are coming back for more.

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Potbelly Sandwich Shop

LevelUp supports native mobile and web ordering integrated to your preferred ordering provider that allows guests to seamlessly earn and redeem rewards with no extra clicks.

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TCBY

Pay in-store or just scan to earn rewards! The easiest way to engage your customers is through their phone: whether they pay in-store or with the app, they can always earn loyalty points.

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sweetgreen

Incorporate our full functionality via API into an app developed by your in-house or agency team.

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What our clients say

The LevelUp Dashboard is an incredible tool that allows us to make better business decisions. Having a program like this at Potbelly is really important to us so we can make our customers really happy with personalization and convenience.

Dana Dimitri , Sr. Director of Integrated Marketing & Customer Engagement

Our hardworking teams take great pride in being generous and having fun with customers. We're pleased that our new app gives us even more opportunity to brighten their days with random acts of kindness, as well as being able to offer an even faster and more personalized customer experience.

Jo Brett , President, Pret US Marketing

Running campaigns at Dig Inn is a huge success. We love being able to reach out to customers who are at risk of forgetting about us and bringing them back in, in a trackable fashion. And our customers love the experience. A simple, friendly, seamless way to get them back in our doors.

Melanie Masarin , Brand & Marketing Strategy, Dig Inn

It was important for us to build a mobile solution that looked and felt like Taco Time NW. We loved that LevelUp provided us a full-stack mobile payment and loyalty program, not to mention a flexible, open API to allow us to ‘future-proof’ our platform.

Brandon Petersen , Marketing Manager, Taco Time NW

Customers pay with the app all the time, which is helping us increase sales, speed-up the checkout process, and save money on payment processing fees. Our customers find it easy to use, and they love the rewards, so it’s a hit with both customers and staff.

Paula Martinez , Store Owner, Dunn Brothers Coffee

Our Technology

We build best-in-class mobile apps and customer engagement platforms that make understanding and engaging your customers incredibly easy.

Omni-Channel Guest Interaction

Mobile Payment

Customers can add their preferred payment method to the app and preload funds or pay in real time

Native Order Ahead

Reduce checkout time by enabling your customers to browse your menu and order from the app

Loyalty & Gifting

Motivate customer behavior with tailored rewards that are redeemed quickly and conveniently via your app

Beacon Messaging

Boost guest visits with tailored notifications that are sent out when a customer is close by

Location Finder

Increase visits to your branches by allowing your customers to find the closest location

Feedback

Ensure customer satisfaction by listening to your guests and understanding what they care about

POS

LevelUp integrates with all major POS systems, offering you a smooth implementation process

Online Ordering

Combine online ordering with your LevelUp app and continue to capture customers through your online ordering provider

Customer Engagement Platform

CRM

Make smarter decisions with actionable data about your customers.

Analytics Engine

Optimize campaign performance and store operations with LevelUp’s best-in-class analytics engine.

Campaign Creator

Use our self-service marketing tool to effectively target your customers and run data-driven campaigns.

Accounting Tools

Streamline how you collect transaction data and easily report and forecast sales by location.

Location Management

Conveniently manage your branches or franchise locations in one platform, allowing different data visualization per user.

Custom Messaging

Personalize customer experience with tailored content that speaks directly to your customers.

Third-Party Distribution

Network and SDK Partners

LevelUp has premiere partnerships with Chase Pay, Google, Facebook, Apple, and SDK integrations with Urban Airship, Braze, Pilgrim by Foursquare, Appboy, Mogean, Popdeem... the list goes on!

Already have an app?

Our mobile SDK makes it easy to add LevelUp’s features and functionality to your branded app.

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